Delivery

 EID '24 WORLDWIDE SHIPPING & DELIVERY

All items ordered on or before 24th March will be delivered for Eid '24. Any orders placed after this date will not be guaranteed to be delivered in time for Eid '24. Please note orders placed after 24th March will have an extended delivery time of additional 5-6 working days as well as the normal delivery time because of extended Eid holidays.

UK delivery usually takes approximately 18 to 21 *business days for delivery. More details can be found in our delivery guidelines.

Please consider that international delivery will take around 18 to 21 *business days.

If you would like more information please review our delivery guidelines. For exchange or refund please feel free to check our exchange and return policy.

*Business days refers to days that exclude weekends and official holidays. You can find more details in our delivery guidelines. 

Free UK Standard Delivery on all orders above £95.00* 

All orders above £95.00 will qualify for free standard delivery within the UK. Please note that this offer does not apply on international delivery. 

*Not applicable during Sale period.

Free International Delivery on all orders above £295*

 All International orders above £295 will qualify for free standard delivery.

*Not applicable during Sale period.

New Arrivals/Velvet/Semi Formals/Formals/Luxury Pret/Tops/Trousers/Shawls/Bridals

(Approximately 18-21 Business days)

*** Business days refers to days that exclude weekends and official holidays. You can find more details in our delivery guidelines.

Please note all products in New Arrivals, Velvet, Semi Formals, Formals, Luxury Pret, Shawls, Tops and Trousers category can take approximately 18-21 business days to be delivered to you as they are made to order. These items are clearly highlighted on the website.

Please note that these are approximate time frames only. Circumstances such as Covid19, customs clearance, natural causes, public holidays and festive holidays can cause delays which are beyond our control.

General

You will need to wait 21 business days from the dispatch date before being able to trace and claim for lost, missing or delayed items. Please email at info@hennamehndi.co.uk if you have not received your order within this time period.

If the item is sent back to us as undelivered, and we have sent it to the correct address, then you will be liable for the delivery charges.

Made to Order Items

All items have a delivery time of approximately 18-21 *business days as these are made to order.

Please note that these are approximate time frames only. Circumstances beyond our control such as Covid19, customs clearance, natural causes, public holidays and festive holidays, may cause delays.

International Delivery

Delivery time for New Arrivals, Velvet, Semi Formals, Formals, Luxury Pret, Tops, Shawls and Trousers categories is approximately 18-21 *business days. 

Please note that these are approximate time frames only. Circumstances such as Covid19, customs clearance, natural causes, public holidays and festive holidays can cause delays which are beyond our control.

Any local customs charges, import or other duties may be charged once the parcel has reached the destination country. These charges must be paid by the recipient of the parcel.

Thanks.

Henna Mehndi

Customer Service